Returns & Exchanges

At Oso & Me, we want you and your little ones to love every piece. If you are not completely satisfied, we accept returns and exchanges on unworn, unwashed items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid shipping label provided at the end of the return request process and attach it to your package.

3

Pack and Ship

Place the items in their original packaging, ensuring all tags are attached, and drop the parcel off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing